Return & Refund Policy
Return & Refund Policy
Last Updated: May 28, 2026
At Magemad, we strive to deliver high-quality Magento development services. This Return & Refund Policy outlines the terms under which refunds or cancellations may be considered.
Service-Based Policy
As a service-based company, we do not offer returns on delivered digital services. However, we ensure full support and revisions based on agreed project scope.
Project Cancellation
Clients may request project cancellation before the work has significantly progressed. Refund eligibility depends on the stage of the project.
- Full refund if project has not started
- Partial refund if work is in progress
- No refund after project completion
Refund Conditions
Refunds are only applicable under specific conditions:
- Failure to deliver agreed services
- Project cancellation before major work
- Duplicate or incorrect payment
Non-Refundable Cases
- Completed Magento development work
- Delays caused by client response issues
- Change of requirements after approval
Revision & Support
We provide revisions based on agreed scope to ensure satisfaction. Additional changes beyond scope may be chargeable.
Payment Terms
All payments are processed securely. Milestone-based payments are recommended for large Magento projects.
Contact Us
Email: info@magemad.com
Phone: +91 99040 83538
Address: Titanium City Center, 100 Feet Ring Road, Satellite, Ahmedabad – 380015, Gujarat, India.